Last Updated: 1st April 2026

1. Introduction

Welcome to GGS Global Sdn Bhd (certihalal.com). We are committed to protecting your personal data and ensuring transparency in how your information is collected, used, and safeguarded.

This Privacy Policy explains how we handle personal data in accordance with applicable laws, including the Personal Data Protection Act 2010 (PDPA) of Malaysia.

By using this website, you agree to the terms outlined in this policy.

2. Information We Collect

2.1 Personal Information

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title

2.2 Business & Compliance Information

  • Halal certification status
  • Industry type
  • Enquiry details related to Halal compliance

2.3 Technical Data

  • IP address
  • Browser type
  • Device information
  • Pages visited and interaction data

3. How We Use Your Information

  • Respond to enquiries and provide consultation
  • Deliver Halal advisory and training services
  • Improve website performance and user experience
  • Send relevant updates and service information
  • Comply with legal and regulatory requirements

4. Legal Basis for Processing

  • Your consent
  • Legitimate business interests
  • Compliance with legal obligations

5. Data Sharing and Disclosure

We do not sell or rent your personal data.

  • Internal team members or consultants
  • Regulatory or certification authorities (if required)
  • Trusted service providers

6. Data Security

  • Secure servers and encrypted connections
  • Access control and authentication
  • Regular monitoring and updates

No system is completely secure, and users should exercise caution when sharing information online.

7. Data Retention

We retain personal data only as long as necessary to fulfil its purpose and meet legal obligations. Data will be securely deleted or anonymised when no longer required.

8. Your Rights

  • Access your personal data
  • Request correction of inaccurate data
  • Withdraw consent
  • Request deletion (subject to legal limitations)

To exercise your rights, please contact us using the details below.

9. Cookies and Tracking Technologies

We use cookies to enhance user experience, analyse traffic, and improve content relevance. You may disable cookies through your browser settings.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content.

11. Updates to This Policy

This Privacy Policy may be updated periodically. Changes will be reflected on this page with a revised date.

12. Contact Us

GGS Global Sdn Bhd
Email: admin@certihalal.com
Phone: +603 – 7955 8989
Address: 10 & 12, Jalan 51A/227C, 46100 Petaling Jaya, Selangor D.E.

13. Commitment to Compliance and Trust

We uphold integrity, transparency, and accountability in handling information, aligned with Malaysia’s Halal ecosystem and regulatory expectations.